On Tuesday, July 11, 2017, the Transition Academy (“TA”) visited an assisted living & memory care community in Smyrna, Provident Village at Creekside, and a local entrepreneur’s privately-owned framing business, Annie Frame Will Do. The goals of the visits were to understand the various jobs and career opportunities available and practice the informational interview skills taught in TA. By visiting a corporately structured entity and a privately owned & operated business on the same day, TA participants could compare and contrast different business approaches, skill sets required, risks, time commitments and rewards.
At Provident Village, following opening remarks, each TA member introduced themselves to the staff by discussing the details of their unique eye conditions and asking informational interview questions. Through this question and answer period students were able to find out more about how an assisted living facility is operated.
The TA spoke with Allison Mosely and Carrie Chau, who are members of Provident’s sales and marketing team. Their job is to introduce potential residents to the Provident community. Through organized special events and personalized appointments, Allison & Carrie get potential residents and their families excited about undergoing a lifestyle change and moving into Provident Village. According to Carrie, Provident offers seniors a wide range of services. These include cooking/dining, housekeeping, transportation, and entertaining social activities. A key point is the residents of Provident retain the ability to make their own decisions about what they eat and how active a life they lead. The sole exception to this rule concerns residents in the memory care area of the community who have a history of Dementia or Alzheimer’s and move into Provident Village specifically for a secure, structured, care taking environment.
The class also met Provident Village’s business manager (Natasha) who manages the community’s budget, processes paperwork for the new residents, bills the residents, and performs human resource duties for all the employees. Once the explanations were finished, Natasha led the TA group on a tour of the building. We saw many exciting sights such as the residential dining rooms, the library, and an entertainment center where the residents could watch movies and eat popcorn. In addition, the executive director (Elaine Austin) showed us the memory care unit. We did not enter this secure area as it is locked & contains many alarms to prevent patients from accidentally wandering out of the building or becoming lost. Other staff members who shared details of their positions and what it takes to keep Provident running efficiently and effectively included Nikki at the reception desk and front door; Carla from housekeeping; Penny the Activities Director; and Asia who is one of multiple chefs.
After lunch, the TA group bid the staff of Provident goodbye and rode to visit Ann Chamblee, a local entreprenuer. Today, Ann runs her business from the basement of her house and averages a six day per week, ten-hour work day. However, she used to be a business manager for the army. While working for the army in Texas, Ann ran an arts and crafts center where she fell in love with framing. So, after moving to Georgia, Ann started a business of her own, Annie Frame Will Do.
Ann was very forthcoming with information when asked about how she creates frames, stocks inventory, and gains business. She shared details about tracking the business expenses, planning for meeting deadlines, and how to create pricing structures. The take away was the fact there is a lot to do when running your own business.
Ann’s business specializes in picture framing and frame repair, but she has recently begun printing t-shirts as well. The best part of the visit for most was getting the opportunity to see Ann create our Transition Academy t-shirts in her workshop using a fabric printer, a computer, and an iron. She utilized the TA logo designed a few weeks back at the beginning of TA. Annie was extremely generous so as to let us have the t-shirts free of charge.
All in all, the Transition Academy had a very full day and learned a lot. We truly appreciate the support of these two businesses and the time spent with the class.